Application Support – IT : Broking / Securities (Mumbai)

5 - 10 Years
Mumbai, Navi Mumbai, Mumbai Suburbs

Job Description

Dear Candidate, 

Urgent opening with leading broking firm. 


Position 1
Application Support Team Lead 
CTC : 15 - 21 Lacs 

Position 2
Application Support Team Member 
CTC : 7 - 12 Lacs 

Role Description:
Responsible for the support and maintenance of Trading, back office and other related IT
Second line support and maintenance of the IT applications and supervising role on supported
application area. Second line maintenance and support means highest escalation level on
trouble shooting responsibility, deepest system knowledge and specialization on platforms and
services than in first line maintenance.
The activities include end user and daily maintenance support, application maintenance,
vendor management, furthermore participation in developments handover on the operations
part. Maintains direct vendor contact regarding third line maintenance support issues and issue
tracking. Sets up systems and application monitoring tools for the first line maintenance service
and trouble shooting.

Specific Role Responsibilities:
1. Deploying and supporting applications on UAT and production environment
2. Able to solve applications related incidents/ issues.
3. Liaising with other other groups/ team and vendors to solve incidents/ issues
4. Able to analyse impact of incident and communicate it to affected user areas and
minimize it
5. Suggest solution to solve the root cause (the problem) of the incident/ issue
6. Working together with other teams and vendors
7. Keeps track of application changes with version control and makes sure that release
management is kept
8. Report incidents towards application vendor (third line support and maintenance)
and any performance issue towards development, and tracks resolution status
9. Regularly checks performance of supported applications and areas if it keeps SLA

Interested candidate can revert back with updated resume on 

Any query can call Shrutika : 022-40697708 / 9137236763 

Salary: INR 10,00,000 - 20,00,000 PA.

Industry:Banking / Financial Services / Broking

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Programming & Design

Role:Team Lead/Technical Lead


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Quotient Consultancy

Quotient Consultancy
View Contact Details+

Recruiter Name:Shrutika

Contact Company:Quotient Consultancy



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