Collections Manager (Retail Assets) Leading Bank MUMBAI

2 - 7 Years

Job Description

Leading Bank Hiring Collections Manager (Retail Assets)


Interested please call MAHEK 022 40697707 and drop CV at

Job Purpose
Manage and deliver on key portfolio indicators. Devise and implement strategies to achieve resolution rates as per the targets
Be the executor of collection strategies implemented by the ACLM//RCLM/ZCLM
To ensure collection efficiencies and digital payments targets are achieved
To ensure that all laid down processes are adhered to without any deviations. Have checks and
balances to ensure smooth process adherence.
Liaison with other functions and departments viz. sales , credit, operations , RIC
Job Responsibilities(JR) : Actionable
Receivables Management
Manage and deliver portfolio indicators including 30 plus delinquency, NPA management, recoveries.
Bucket wise resolutions and rollbacks to be monitored
Bucket inventory management
Collection Efficiencies to be monitored
Intensity/coverage on accounts to be maximised
Maximise recoveries vide settlements / repossessions etc
Maximise fee income on matured and delinquent accounts
Timely Agency allocation
Process Management Agency empanelment to be judiciously done post all market checks/feedbacks
Agency process tracker to be submitted within given deadlines
Yard management for repossessed assets
Repossession kits to be maintained as per guidelines
ID cards issuance for DRAs
Asset secure/repossession guidelines to be adhered to
Regular trails upload
ARTS/hygiene items to closed within TAT
Monitoring delay in deposits/reconciliations
HHT usage/updations to be monitored
CRMs to be closed with TAT post resolution of complaint
Portfolio Feedback Regular portfolio feedback to be given to stakeholders
Overall business environment/customer specific issues to be highlighted
Regular feedback on negative areas/profiles
Non starters to be monitored and highlighted
Digital Payments Penetration Digital payments to be maximised
Customers to be educated to make digital payments
ECMS to be highlighted to customers for ease of payment updation
Personal Development Build healthy working relationship with peers, superiors and customer
Sharing best practices with team members
Personal initiatives w.r.t. portfolio control, customer response etc.
Time management
Training programs to be attended
Educational Qualifications Key Skills
Collections & Process Knowledge
Knowledge of Competition & Current trends infinancial Industry.
Experience Required
Minimum experience in years 2 yrs
Exposure to collections industry preferable

MAHEK 022 40697707/ 9137263337

Salary: INR 4,00,000 - 9,00,000 PA.

Industry:Banking / Financial Services / Broking

Functional Area:Financial Services, Banking, Investments, Insurance

Role Category:Card Products

Role:Collections Executive


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Quotient Consultancy

View Contact Details+

Recruiter Name:MAHEK RAJPAL

Contact Company:Quotient Consultancy



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