Collections Manager (retail Assets) CC/ CV/ CE/ Loans Leading Bank MUM

3 - 8 Years

Job Description

Leading Bank Hiring Collections Manager Retail Asset 
Interested please call MAHEK 40697707 and drop CV at
Job Purpose
 Manage and deliver on key portfolio indicators. Devise and implement strategies to achieve resolutionrates as per the targets
 Be the executor of collection strategies implemented by the ACLM//RCLM/ZCLM
 To ensure collection efficiencies and digital payments targets are achieved
 To ensure that all laid down processes are adhered to without any deviations. Have checks and
balances to ensure smooth process adherence.
 Liaison with other functions and departments viz. sales , credit, operations , RIC
Job Responsibilities(JR) : Actionable
 Receivables Management
 Manage and deliver portfolio indicators including 30 plus delinquency, NPA management, recoveries.
 Bucket wise resolutions and rollbacks to be monitored
 Bucket inventory management
 Collection Efficiencies to be monitored
 Intensity/coverage on accounts to be maximised
 Maximise recoveries vide settlements / repossessions etc
 Maximise fee income on matured and delinquent accounts
 Timely Agency allocation
 Process Management
 Agency empanelment to be judiciously done post all market checks/ feedbacks
 Agency process tracker to be submitted within given deadlines
 Yard management for repossessed assets
 Repossession kits to be maintained as per guidelines
 ID cards issuance for DRAs
 Asset secure/repossession guidelines to be adhered to
 Regular trails upload
 ARTS/hygiene items to closed within TAT
 Monitoring delay in deposits/reconciliations
 HHT usage/updations to be monitored
 CRMs to be closed with TAT post resolution of complaint
 Portfolio Feedback
 Regular portfolio feedback to be given to stakeholders
 Overall business environment/customer specific issues to be highlighted
 Regular feedback on negative areas/profiles
 Non starters to be monitored and highlighted
 Digital Payments Penetration
 Digital payments to be maximised
 Customers to be educated to make digitalpayments
 ECMS to be highlighted to customers for ease of payment updation
 Personal Development
 Build healthy working relationship with peers, superiors and customer
 Sharing best practices with team members
 Personal initiatives w.r.t. portfolio control,customer response etc.
 Time management
 Training programs to be attended
Educational Qualifications Key Skills
 Graduation
 Post-Graduation
 Collections & Process Knowledge
 Communication
 Knowledge of Competition & Current trends infinancial Industry.
Experience Required
 Minimum experience in years - 2 yrs
 Exposure to collections industry preferable
CONTACT MAHEK 022 40697707/ 9137263337

Salary: INR 4,00,000 - 8,50,000 PA.

Industry:Banking / Financial Services / Broking

Functional Area:Financial Services, Banking, Investments, Insurance

Role Category:Card Products

Role:Collections Executive


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Quotient Consultancy

View Contact Details+

Recruiter Name:MAHEK RAJPAL

Contact Company:Quotient Consultancy



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