Personal Banker Teller Authoriser with a Leading Bank-Mumbai(South)

3 - 8 Years

Job Description

1.Personal Banker Authoriser
Supervise & Monitor Personal Banker and contract staff in terms of productivity &
other issues
Resolution of customer queries/complaints
Customer service to ensure walk in customers issues
Branch Merchandising
Review Daily Accounts Opened, report and update SS cards with account number.
Lobby Management
Monitoring all Dummy accounts
Branch administration
Generate business, cross sell and monitor cross sales of Personal Bankers
Responsible for acquisition through direct sales to walk-in as well as referrals
from walk-in customers
Deepening of relationship with existing customers who walk-in, through cross sell
of all products and services
Enhancing the value of existing accounts
Retention of existing portfolio
Corporate salary processing
Branch Operations and Audit Compliance

Education: Any Post Graduate/Professional Degree
Minimum 3 year(s) of working experience in the related field is required for this
Team Management Skills
Interpersonal & Influential skills
Ability to work under pressure
Core Competencies: Sales/Marketing skills
Good Communication Skills
Preferred skill(s): NCFM Certification, AMFI Certification, CAIIB, Internal

2.Teller Authoriser-
Responsible for Cash and Customer transactions
Lobby Management
Resolution of customer queries/complaints
Managing vault limits & vault custodian
Supervising all Non-Cash transactions like DD/MC, fund transfer etc.
Reconcile all Suspense accounts and maintain the register
Key register updation
Check daily stub copies
Branch batch opening/closure
Maintenance of Specimen Signature Cards
Review Branch reports like End of day (EOD) cash position report, Instruments
issued etc
Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts
payable/ receivable, Reconciliation and maintenance of suspense accounts
register as per the required formats

Education: Any Post Graduate/Professional Degree.
Minimum 3 year(s) of working experience in the related field is required for this
Team Management/Interpersonal Skills
Effective Communication Skills
Awareness of banking regulations
Analytical Skills
Requisite Skills: Interpersonal & Influential skills

CTC-6 to 7L
Location-South Mumbai

Interested candidates can share resume at or contact Jyoti 02240697709

Salary: Not Disclosed by Recruiter

Industry:Banking / Financial Services / Broking

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Operations

Role:Operations Manager


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Quotient Consultancy

Quotient Consultancy
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Contact Company:Quotient Consultancy