Prime Cards – Contact Centre Bank – Only Male – MUMBAI

4 - 9 Years
Mumbai

Job Description


Prime Cards - Contact Centre Leading Bank - Western Line 


Prime Cards - Customer Service Leading Bank - Western Line
Only for Male Candidates

Product - Credit Cards

PLS NOTE - COMPULSORY NEED TO HAVE MORE THAN 50% IN GRADUATION

HIKE OFFERED - 15 % FROM FIXED CTC .
Urgent Opening for a Leading Bank

Kindly Share resume asap. Contact Person : Divyaa qcprofile@gmail.com

Handling Super HNI Insignia Clients
Excellent Communication Skills Required
Rotational Shifts
Holiday as per Bank Leaves applicable .

Lead Management
Daily checks of CRM
Provide first Contact Resolution to customers
Highlight trends and specific cases that may cause Reputational / Operational Risk to the Bank
Use of appropriate escalation methods.
Continuous conversation with all stakeholders - credit cards, contact centre, BASS, etc

Meet and exceed performance targets set by management
Adhere to breaks/shifts in a timely manner as per schedule.
To keep on improving upon the standard responses
Equip self with knowledge of new products / procedures and updated policies.
Meet quality assurance requirements and other key performance metrics.












Salary: INR 4,50,000 - 6,00,000 PA.

Industry:Banking / Financial Services / Broking

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Telecalling/Telemarketing Executive

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Quotient Consultancy

Leading Bank
View Contact Details+

Recruiter Name:Divyaa

Contact Company:Quotient Consultancy

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