Prime Cards - Customer Service Leading Bank - Western Line
Only for Male Candidates
Product - Credit Cards
PLS NOTE - COMPULSORY NEED TO HAVE MORE THAN 50% IN GRADUATION
HIKE OFFERED - 15 % FROM FIXED CTC .
Urgent Opening for a Leading Bank
Kindly Share resume asap. Contact Person : Divyaa firstname.lastname@example.org
Handling Super HNI Insignia Clients
Excellent Communication Skills Required
Holiday as per Bank Leaves applicable .
Daily checks of CRM
Provide first Contact Resolution to customers
Highlight trends and specific cases that may cause Reputational / Operational Risk to the Bank
Use of appropriate escalation methods.
Continuous conversation with all stakeholders - credit cards, contact centre, BASS, etc
Meet and exceed performance targets set by management
Adhere to breaks/shifts in a timely manner as per schedule.
To keep on improving upon the standard responses
Equip self with knowledge of new products / procedures and updated policies.
Meet quality assurance requirements and other key performance metrics.