Relationship Manager

3 - 6 Years
Mumbai

Job Description

Student/Teacher Representative who is genuinely excited and confident to help parents/teacher resolving their queries in a newto-the-world online platform. He/She should be patient, empathetic, and passionately communicative.
Needs to manage class rescheduling requests and handle DataBase and coordinate with Tech team to execute this in backend to manage ongoing classes.
Make daily trackers for student/teacher operations team as well as manage daily in bound/outbound email flow
The Relationship Manager will be required to communicate with customers via phone and email.
Maintain Documentation and Communicate the same to Stakeholders by recording customer queries and details
Contributes to team effort by accomplishing related results as needed

Salary: INR 3,00,000 - 5,00,000 PA.

Industry:Education / Teaching / Training

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Assistant Manager/Manager -(NonTechnical)

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Quotient Consultancy

Email ID:people6qc@gmail.com
Contact Number :8850962832
View Contact Details+

Recruiter Name:Rajesh Idnani

Contact Company:Quotient Consultancy