TL Inbound Credit Cards – Contact Centre ( THANE -MUMBAI)

Hiring for Leading Bank in Thane

4 - 9 Years
Mumbai

Job Description


Team Leaders for the below Profiles-


 

2 Team Leaders- Inbound Credit Cards(Rotational Shifts,Rotational week offs)

 

5 Team Leaders- VRM( Sunday fixed off)

 

Both the above profiles would be on M3 grade.

 

CTC- Upto 7 LPA

Age- not more than 36 years



Minimum 4 to 8 years of relevant experience in servicing of financial products and atleast one year in managing a team

Key Responsibilities :


Kindly Share resumes - Contact Person : Divyaa 022 40697706 , qcprofile@gmail.com 




 Responsible for managing a team/ teams of professional contact center executives.
in a challenging and customer driven environment
 Ensuring strict adherence to service & quality benchmarks, and world class.service experience for customers


Reporting to : Contact Center Manager
Age Group : 26 - 32
Skill


 Good communication skills
 Eye for details
 Leadership skills
 People management
 Comfortable in a computer/ web environment
 Willing to work in shifts




 

Salary: INR 5,00,000 - 6,50,000 PA.

Industry:Banking / Financial Services / Broking

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Back Office/Web/Transaction Processing

Role:Team Leader -(Technical)

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Quotient Consultancy

Quotient Consultancy
View Contact Details+

Recruiter Name:Divyaa

Contact Company:Quotient Consultancy

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