Leading bank is looking for Virtual Rm for their contact center in Thane
Interested candidates pl do share your updated resume on email@example.com
CTC and Grade: up to 5 Lakh and M2(Deputy Manager)
Develops new and expands existing High Net worth Customer relationships for liabilities over the phone.
Ensures high levels of customer service orientation and application of bank policy.
Cross sells existing bank products to customers.
Informs customers of new products or product enhancements to further expand the banking relationship.
Maintains complete relationship record for assigned customer accounts.
Tracks customer complaints/queries and turnaround times for customer satisfaction.
Must possess excellent communication skills
Should be flexible working on rotational shifts and rotational week offs model.
Should be residing in Central/Harbor suburbs of Mumbai.
Salary: INR 4,00,000 - 5,00,000 P.A.
Industry: Banking / Financial Services / Broking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time